Weekly Mowing - Medium Size Yard
Cancellation Policy
Lawn Mowing & Property Care Policy To ensure safe, efficient, and high-quality service, please review the following policy carefully. Scheduling or receiving service indicates agreement with these terms. Property Preparation Clients are responsible for preparing their property prior to service. All toys, lawn furniture, decorations, hoses, cords, and debris must be removed from the lawn. Pet waste must be cleared from the grass before service. Failure to prepare the yard may result in skipped areas or service rescheduling without refund. Pets & Access - All dogs and pets must be secured indoors or away from service areas during scheduled visits. - Clients must ensure gates are unlocked and clear access is provided to the yard. - We are not responsible for missed service due to locked gates, blocked access, or loose animals. Service Scope - Our lawn care services include mowing and basic cleanup as outlined in your selected package. - We do not move heavy objects. - We do not service overgrown or unsafe areas without prior approval. - Excessively overgrown lawns may require an additional fee or separate service. Damage & Liability - We are not responsible for damage caused by hidden or unmarked items (rocks, wires, sprinkler heads, toys, pet waste, or debris). - We are not liable for damage to landscaping features, edging, irrigation systems, or underground utilities not clearly marked or disclosed. - Normal wear to grass, edging, or soil is not considered damage. Weather & Conditions - Services may be delayed or rescheduled due to unsafe weather or ground conditions. - Wet or saturated lawns may result in rescheduling to prevent turf damage. Payments & Balances - Payment must be made before the next scheduled service. - For subscription clients, the next monthly payment must be received before service is provided. - Properties with outstanding balances will not be serviced. - No exceptions will be made for unpaid balances. Refunds & Credits - No refunds are provided.
Contact Details
980-225-1992
Contact@heyfranko.com
5500 Executive Center Drive, Charlotte, NC, USA
